Häufige Fragen / FAQ's

How long is shipping?

Items will be shipped 24-48 hours after your order is placed. Once your item is shipped, you will receive an email address with your tracking number. Items should arrive between 2-5 business days.

My package says delivered but I did not receive my package!

We ship packages with USPS, UPS and FedEX. If your package says delivered but you haven't received it, please call the carrier as they may have misdelivered the package. Once a package leaves our possession and we hand it off to the carrier, we are no longer responsible for it any further actions are way out of our reach. I apologize for the inconvenience.

What is your refund/exchange policy?

Due to the nature of Covid-19, we are not accepting returns and/or exchanges for items. As we continue to monitor the developments of the coronavirus (COVID-19), we have extended our in-store return policy indefinitely or until further notice. Before purchasing, please review out price chart below

How do infant sizes run?

How do toddler sizes run?

What age do you recommend children to wear walking shoes until?

I would recommend childten to wear walking shoes up to 18 months (even after). Walking shoes are hard bottom shoes that helps your little one stay balanced. These walking shoes make it easier for your little ones to keep their feetf flatf on the ground and help reduce chances of falling.