Häufige Fragen / FAQ's
How long is shipping?
Items will be shipped 24-48 hours after your order is placed. Once your item is shipped, you will receive an email address with your tracking number.
My package says delivered but I did not receive my package!
We ship packages with USPS, UPS and FedEX. If your package says delivered but you haven't received it, please call the carrier as they may have misdelivered the package.
What is your refund/exchange policy?
Due to the nature of Covid-19, we are not accepting returns and/or exchanges for items.
How do infant sizes run?
How do toddler sizes run?
What age do you recommend children to wear walking shoes until?
I would recommend childten to wear walking shoes up to 18 months (even after). Walking shoes are hard bottom shoes that helps your little one stay balanced.